About the Network

The robust, always available, underlying network that powers CommSuite, enables extremely fast message delivery through multiple redundant connections to the nation's telephone grid in numerous geographically dispersed cities. The network is fully hosted with multiple independent leading Internet colocation companies - the same outsourced IT partners employed by important content and enterprise customers including IBM, Google, Sony Online, General Electric, Electronic Arts, Primedia/About.com, Hotwire, Yahoo!, Microsoft and others. Facilities are physically separated by thousands of miles, on separate national power grids, and use redundant network, power, HVAC, fire detection/suppression systems and the most rigorous multilevel physical and biometric security systems. All sites are engineered to survive natural disasters and ensure the highest levels of system availability.

Massive Calling Capacity

SchoolMessenger's unique dynamic port system enables thousands of calls per minute through a combination of traditional TDM circuits and carrier grade Voice over IP, with no restriction on call length. This is, by far, the fastest way to make calls and have them completed.

The key to avoiding call congestion during emergencies or other times of high call traffic is to avoid overloading the local central office. Alternate routing is not sufficient because calls to the same area eventually converge on the same central office. SchoolMessenger CommSuite uses a sophisticated Congestion Management Algorithm (CMA) to monitor and detect congestion, and call initiation rates can be adjusted to maximize throughput without overloading the local switch.

Always Available, Always Reliable

SchoolMessenger CommSuite is designed to meet carrier grade standards to provide the 24 x 7 x 365 uninterrupted availability that time-sensitive emergency notifications demand and all of your communications deserve. The carrier grade standards start with fault-tolerant application software hosted in multiple redundant facilities, and include clustered hardware to allow the system to run even if machines fail.

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